Moku Man Island Wear - Terms & Conditions
Moku Man Island Wear offers Aloha Shirts, Cargo Shorts, Caps, Hats, & T-Shirts by RJ Clancey, Paradise Found, Reyn Spooner, Tori Richard, and Eagle Crest
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Orders From Outside the USA

On this page:
Active-duty US Military | Foreign Orders Info
MoneyGram Info | Western Union Info
Visiting the USA? We'll deliver to your hotel!


Active-duty US Military:

For All Active-Duty US Military Personnel: Moku Man will ship to all US Military APO and FPO addresses and will accept credit card, PayPal, Western Union, MoneyGram, and bank check orders from all active-duty US Military personnel, foreign- or domestic-based. For full details, read our US Military Orders page.

For All Other Foreign Orders:

Payment method: PayPal, MoneyGram, Western Union Quick Pay or Western Union Money Orders ONLY.

IMPORTANT! For ALL orders outside the USA*, (active-duty US Military personnel excepted, see above for details), Moku Man accepts payment by PayPal (only with confirmed address), MoneyGram or Western Union Quick Pay - NO PAYMENT BY CREDIT CARD. Foreign orders paid by credit card will be ignored.

PayPal: To pay with PayPal, click the "Check Out With PayPal" button during the shopping cart check out process. Note: we only accept PayPal payments with a confirmed address; payments with an unconfirmed address will be automatically rejected.

Western Union: For full info on Western Union Quick Pay, see below. We also accept Western Union Money Orders (make money orders payable to US Wings and mail to: US Wings, 561 E. Hines Hill Road, Hudson OH 44236).

MoneyGram: For full info on MoneyGram payments, see below.

All orders shipped outside the USA are FINAL!* We do not accept returns from outside the USA, so please be sure of the item and size when placing your order. For more info, please email customer service. Note: In some countries, Moku Man shipments must be picked-up and signed for, with all proper identification, at Customs (check your local regulations). *Exception: we accept returns or exchanges for orders from active-duty US Military personnel, shipped to APO and FPO addresses.

Shipping & Handling Charges for Orders Outside the Continental USA: Shipping & Handling (S&H) for all orders outside the USA (except Canada) is four times (4x) USA S&H. S&H for all Canadian orders is two times (2x) USA S&H. For orders to Alaska and Hawaii, please add an additional $15. For full detail and/or help with figuring your S&H charges, please go to our Shipping Charges page. Exception: S&H charge for orders from active-duty US Military personnel, shipped to APO and FPO addresses, is the same as domestic S&H.

Note on Duty Fees: Some countries may also charge a duty fee, which is payable upon delivery of item. Moku Man does not set, nor does it have any control over, duty fees (duty fees not applicable to orders from active-duty US Military personnel, shipped to APO and FPO addresses).

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MoneyGram® Info

Moku Man now accepts payment through MoneyGram® (Moku Man no longer accepts credit card payments for orders outside the USA -- see exceptions above). To send money via MoneyGram®, go to the MoneyGram® website (http://www.moneygram.com), select your country, choose a language, press the arrow, then follow these steps...

  • Step 1: Find a MoneyGram® branch using Find Us.
  • Step 2: Visit your MoneyGram® branch, taking some personal identification* with you.
  • Step 3: Complete a simple "send" form (address information below) and hand this to the MoneyGram® agent along with the money you want to send and the transfer fee**. You may also include a free 10-word message on the form.
  • Step 4: You will be given a Reference Number.
  • Step 5: Contact the person to whom you're sending the money, and give him or her the Reference Number (see below for details). In just 10 minutes*** the money will be ready to collect.
*You may be required to provide personal identification, usually one or more of the following: passport, driving license, national identity card or a government issued identification. You may also be required to provide proof of address (bank statement or utility bill). Requirements vary by country so please ask your local MoneyGram® branch for acceptable identification formats.

**In addition to the transfer fees applicable to a transaction, a currency exchange rate set by MoneyGram® or its MoneyGram® branches may be applied. Prices subject to change.

***Subject to the recipient MoneyGram® branches' availability and hours of operation, and local regulations.

Phoning Your MoneyGram® Reference Number:
Use the following information to send the Receiver (Moku Man) your MoneyGram® Reference Number...

  1. For calls to the United States (Moku Man is located in Ohio USA), dial 1-888-910-3210.
  2. When prompted, enter the Phone Call PIN Number from the receipt.
  3. When prompted, enter the phone number of Moku Man (1-330-655-5050).
  4. For MoneyGram® Customer Service, please call 1-888-933-3278.
Address Information:
David D. Hack
561 E. Hines Hill Road
Hudson, OH 44236

MoneyGram® is the safe, fast way to send money worldwide!

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Western Union Quick Pay

Important! If your Western Union does not offer Quick Pay (or if you have trouble using Quick Pay), you may electronically transfer the money from Western Union directly to US Wings. Send to:

David D. Hack
561 E. Hines Hill Road
Hudson, OH 44236

Western Union Quick Pay (Foreign Customers)
Western Union Quick Collect (USA Customers)

Moku Man now accepts payment through Western Union Quick Pay/Quick Collect (Moku Man no longer accepts credit card payments for orders outside the USA -- see exceptions above), and a payment option for our domestic customers (USA customers use Western Union Quick Collect). It's easy! Just follow these steps:

  1. Place Your Order: Use our convenient shopping cart system to place your order, and select Western Union as your payment option. Please take note of the payment amount (total item price + total S&H), and submit your order. Once we receive your order, we will hold it until we receive confirmation from Western Union that the payment has been made.
  2. Find the Nearest Western Union Office: To find the nearest Western Union Agent Location in your country, consult your telephone directory, or go to the Western Union website (which will open in a new window), and click on the "Agent Locator" button. Select your country, specify your city, province or state, and click "Find Location." You'll be presented with the name of the agent (office), business hours, and an in-country Customer Service Center phone number (which is usually toll free) to help you locate the nearest office.
  3. Make Your Payment: Bring a cash payment (in local currency) to any of thousands of Western Union Quick Pay Agent Locations in more than 90 countries, complete the Quick Pay form (you'll find the information you'll need below), pay a low fixed fee and obtain a receipt. Or, you may also make your payment to Western Union over the telephone using your credit card, by calling your nearest Western Union location (Western Union accepts all major credit cards). Minutes later, we receive payment notification from Western Union, and we proceed to process your order! Western Union's Quick Pay eliminates the 6 week bank/credit card authorization processing delays that used to accompany foreign credit card orders... this means you'll get your merchandise MUCH faster!




How to Complete the Quick Pay Form:

Western Union Quick Pay Form pt. 1
Western Union Quick Pay Form pt. 2

Here's the Info You Must Provide...
(Note: info in RED must be entered exactly as shown)
#1. Our Account Number & Amount:
Please specify our account number on the form: ADT053051 US WINGS OHIO (note: US Wings is the parent company of Moku Man Island Wear). You may write this at the top the form. Enter the amount of your payment using words and numbers. Remember to add the correct Shipping & Handling charges. Go to our Shipping Info page for help in figuring your S&H charges.
#2. Pay To Information:
Enter the name of the Company to which the payment is being sent (US WINGS). Enter the Locale/Code City of the destination company (US WINGS, OHIO), which is REQUIRED. Note: in some countries, Western Union requires the receiver to be a private person, not a company. If so, enter "David D. Hack" for Company Name and "Hudson, OH" for Locale.
#3. Sender Information:
Enter your first name. If followed by a middle name, separate first and middle names with a "-" (dash). Enter your last name. If there are two last names, separate them with a "-" (dash). Enter your street address on the first address line. On the second line, enter the city, province (county or state), country and postal zip code. Enter your telephone number, including city codes.
#4. Reference Number:
Enter the Reference Number (your Order Number, which was provided to you by Moku Man via email when you placed your order) to reference your payment. If you did not receive a Reference Number, you may leave this blank (just be sure to use the same name in Step #3 as you used to place your order). No Account Number is required.
#5. Direct Payment Information:
Direct the payment to DAVID HACK. This field can also be used for a brief message.

Sign the form and present it to the Western Union Agent with your payment and the low, fixed fee. The agent inputs the transaction and gives you a numbered, dated receipt as proof of payment. That's all there is to it! You may also give the above information over the phone to your local Western Union Agent, and make the payment to Western Union using your credit card.

Western Union:
the Trusted Global Payment Solution!

Western Union's Quick Pay and Quick Collect is a universal, convenient and trusted payment method that allows our customers from all over the world to order from Moku Man - no credit card required! With thousands of locations in more than 90 countries, there's sure to be a Western Union location close to you!

Moku Man's commitment to integrity and total customer satisfaction extends to all our customers, foreign or domestic. If you ever have any questions concerning your order, please feel free to contact us by email or fax (1-330-653-3750). Thank you!

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Visiting the USA?
Order from Moku Man and have your item(s) shipped to your hotel!

If you'll be visiting the USA in the near future and would like to purchase something from Moku Man, order it ahead of time and we'll ship it to your hotel! This can save you some money on Shipping & Handling (S&H) fees (depending on delivery method), as well as possible duty fees. Here's how it works: Order your item(s) 21 days in advance, using Western Union Quick Pay or MoneyGram (as explained above). Let us know where you'll be staying (city, state, which hotel, etc) and when you'll be there. On the day of your scheduled arrival, we'll phone your hotel (using the phone number you've given us) to confirm your arrival. Your item(s) will be shipped to your hotel Next Day Air for next business-day delivery. Simply add $60.00 to the normal S&H fee for Next Day Air delivery, or $30.00 to the normal S&H fee for Second Day Air delivery. This will be less expensive than normal International S&H fees, which are four times (4x) normal S&H fees. Here's an example:

Normal International Shipping:
Aloha Shirt, $49.95 + [$9.95 S&H x 4 = $39.80] = $89.75

USA Hotel Delivery,
Normal Ground Shipping:
Aloha Shirt, $49.95 + $9.95 S&H = $59.90*
(you save $29.85)*

*Ground delivery is only recommended for an extended stay at the same hotel (at least 4 - 7 business days, depending on location of hotel).

In addition to reducing your S&H fees, taking delivery of your Moku Man item(s) while visiting the USA allows you to wear your purchase while visiting our country and saves you from paying Duty Fees, which are imposed by many countries on parcels sent from the USA. Opting for Next Day Air delivery ensures you'll get your order fast, which will allow you to return the item, if necessary, while still in-country. And your order is highly insured, for fail-safe delivery. We have a solid system for hotel delivery that has proven itself over many years and many satisfied foreign customers! For more information or details, email Sgt. David Hack, CEO of Moku Man.

When placing an order for hotel delivery, please email Sgt. Hack and provide him with the following information:

  • City & state of your visit
  • Hotel name, address, and phone number
  • Date and duration of hotel stay

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